We collect certain information about how you use our Platform. For example, we may track when you visit or access our website. Information collected automatically includes:

IP Address and Domain Name. For each User to our Platform, our Web server automatically recognizes each User’s Internet Protocol (IP) address and, when applicable, associated domain name. An IP address is a unique string of characters that identifies any device on the network. Your IP address will generally include information about the city, ZIP code, or area code of your internet service provider (ISP), as well as, to some degree, the physical location and name of your ISP. A domain name is the unique address for a website that usually consists of a website name and a domain name extension.

Device Information. We may collect device-specific information (such as your hardware model, operating system, and mobile network information).

Log information. When you visit our Platform, use our Services or view content provided by InstaChart, we may automatically collect and store certain information in our server logs. This may include:

• Details of how you used the Platform or our Services;
• IP addresses;
• Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL; and
• Cookies that may uniquely identify your browser or your InstaChart account.
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Location information. When you use a location-enabled InstaChart Service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

We automatically collect and use this type of information to provide or improve our products and services for you and our customers. We do not sell this information.

Beyond the email address Users provide when setting up an account with us, our products and services do not collect or recognize email addresses. Email addresses provided by Users in other fields (such as Notes) may enter our systems; if this does happen, we do not use such e-mail addresses and will take steps to ensure that such information is deleted from our servers. We do, however, collect the e-mail addresses of Users who choose to communicate directly with us via their personal e-mail. In this case, we may retain and use your e-mail address to communicate back with you.

Payment Information 

If you send us payment information (e.g., name, credit card number, billing address etc.), we will collect that information for internal processing only, and then discard it. We do not retain your payment information, and we do not share such information with any third party except to process payment per your authorization.

Other Information Collected 

Certain information about you may be shared with us by third parties. For example, our customers that are long term care providers may share your Personal Information with us in order for us to provide you with an opportunity to use the InstaChart Platform and Services.

If you agree to receive our Services, you might be required to sign up for an account. In order to provide such Service, we must collect, store, and transmit Personal Information about you, such as your name, address, phone number, e-mail address, health information, photos, related facilities, staff, and residents and other information needed to provide the specific Services that you agreed to. Personal Information used for the Services are stored on our third-party data center’s secure computer servers for the sole purpose of authorizing your access and providing such information to you through the Service and to provide you with the intended use of the Service.